TOPIC : THE HUMAN RELATIONS APPROACH & THE CONTINGENCY THEORY APPROACH

1. Identify the key assumptions of the Human Relations approach. 2. Describe the similarities b/w the Human Relations approach & the Classical approach. 3. Explain the 'Hawthorne Effect'. 4. Explain Maslow's hierarchy of needs. How does Maslow's Hierarchy of Needs support the claim that people are emotional rather than economic-rational beings? 5. Discuss the implications of McGregor's theory X and theory Y for management. 6. Do you agree with Bennis's argument that bureaucracy was dying in the modern world and being replaced by more diverse and flexible organizational structures? 7. Describe the differences b/w the Human Relations approach & the Classical approach to job design. 8. Discuss the advantages and disadvantages of the Human Relations approach 9. Identify the key assumptions and proponents of Contingency Theory. 10. Analyse the advantages and disadvantages of Contingency Theory.