Question: Total Quality Management ( TQM ) emphasizes: a ) Reducing employee involvement b ) Increasing defects c ) Continuous improvement d ) Minimizing customer feedback

Total Quality Management (TQM) emphasizes: a) Reducing employee involvement b) Increasing defects c) Continuous improvement d) Minimizing customer feedback e) Maximizing rework
The 5S methodology focuses on: a) Increasing waste b) Reducing process speed c) Improving workplace organization d) Maximizing defects e) Ignoring safety protocols
Which inventory management technique involves ordering a fixed quantity of items each time an order is placed? a) Economic Order Quantity (EOQ) b) Material Requirements Planning (MRP) c) Just-in-Time (JIT) d) ABC analysis e) Capacity planning
The critical path in a project network diagram represents: a) The shortest path through the project b) The longest path through the project c) The path with the most activities d) The path with the lowest cost e) The path with the least risk
What does the term "bottleneck" refer to in operations management? a) A type of product defect b) An area of excessive employee satisfaction c) A stage in a process that limits the overall capacity d) A type of employee training program e) A marketing strategy
Which production process focuses on producing unique, one-of-a-kind products? a) Mass production b) Batch production c) Job production d) Continuous production e) Repetitive production
The Six Sigma methodology aims to: a) Increase process variability b) Reduce process efficiency c) Minimize customer satisfaction d) Improve process quality by reducing defects e) Maximize lead times
Which forecasting method involves gathering opinions from multiple experts to make predictions? a) Time series analysis b) Delphi method c) Moving average d) Exponential smoothing e) Regression analysis
A Kanban system is used to: a) Maintain excess inventory b) Schedule employee vacations c) Regulate the flow of work in a process d) Automate quality control e) Forecast demand
What does the term "lead time" refer to in operations management? a) The time it takes for an employee to complete a task b) The time it takes to process customer complaints c) The time it takes to order and receive materials d) The time it takes to conduct employee training e) The time it takes to prepare financial reports
Which type of layout arranges workstations in a U-shape, allowing for flexibility and efficient communication? a) Process layout b) Product layout c) Cellular layout d) Fixed-position layout e) Line layout
Statistical Process Control (SPC) involves: a) Ignoring variations in processes b) Monitoring and controlling processes to maintain quality c) Maximizing production speed d) Eliminating all variations in processes e) Reducing employee involvement
Which quality management tool is used to identify the most significant issues in a process by plotting them on a graph? a) Control chart b) Ishikawa diagram (Fishbone diagram) c) Scatter plot d) Flowchart e) Histogram
In operations management, "capacity" refers to: a) The amount of money a company can make b) The number of employees in a company c) The maximum output a process can achieve in a given time d) The number of products in inventory e) The number of customer orders received
The Theory of Constraints (TOC) focuses on: a) Maximizing production without regard to efficiency b) Identifying and managing bottlenecks in processes c) Minimizing employee engagement d) Ignoring quality control measures e) Reducing customer satisfaction
Which type of inventory includes raw materials, components, and subassemblies? a) Finished goods inventory b) Work-in-progress inventory c) Safety stock inventory d) Cycle stock inventory e) Raw materials inventory
A Pareto chart is used to: a) Plot the flow of processes in a production line b) Display the distribution of defects in a process c) Organize employee training sessions d) Forecast future demand e) Calculate economic order quantity
The PDCA cycle (Plan-Do-Check-Act) is a continuous improvement framework introduced by: a) Frederick Taylor b) Peter Drucker c) Joseph Juran d) W. Edwards Deming e) Henry Ford
Which concept refers to the production of goods only when they are needed and in the quantities needed? a) Mass production b) Lean manufacturing c) Six Sigma d) Total Quality Management (TQM) e) Enterprise Resource Planning (ERP)
Which type of inventory is held as a buffer to mitigate uncertainties in supply and demand? a) Cycle stock inventory b) Safety stock inventory c) Anticipation stock inventory d) Perpetual stock inventory e) Just-in-Time (JIT) inventory
Which quality management principle emphasizes the need for constant and continuous improvement? a) Customer focus b) Leadership c) Involvement of people d) Process approach e) Continual improvement
Which technique is used to assign tasks and responsibilities to specific employees in a project? a) PERT analysis b) Gantt chart c) Fishbone diagram d) ABC analysis e) Pareto analysis

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!