Total quality management $($TQM$)$ emphasizes all but which one of the following?

$100\%$ accuracy in performing tasks

Low$-$cost best practices and value chain optimization

Empowerment of employees and team$-$based work design

Continuous improvement in all phases of operations

Total customer satisfaction

Which of the following statements about Six Sigma programs is true?

Six Sigma programs utilize advanced statistical methods to enable an activity or process to be performed with $99\mathrm{.}9997$ percent accuracy.

Six Sigma programs utilize advanced statistical methods to enable an activity or process to be performed with $99\%$ accuracy.

Six Sigma programs need to be designed and overseen by personnel who have advanced degrees in statistics and have completed two months of training in the details of Six Sigma methodology.

There are two important types of Six Sigma programs: one is for reducing costs and the other is for improving product quality.

When performance of an activity or process reaches "Six Sigma quality," there are not more than $10$ defects per million iterations $($equal to $99\mathrm{.}99\%$ accuracy$).$