Training plan for the receptionist position

Training Techniques:

$$ Practical Training: Practicing activities in real$-$life scenarios and shadowing experienced employees.

$$ Role$-$playing: To develop confidence and skills, role$-$playing phone conversations, interacting with guests, and office activities.

$$ Peer learning: Pairing new hires with experienced receptionists for learning and support.

$$ Job aids: Providing reference materials for a job, such as reference guides, scripts, and checklists. explain the bullet points