Question: QUESTION 14 planning involves broad long-range goal-setting by top managers. Strategic Contingency Operational Tactical QUESTION 15 is the line of authority that moves from the

QUESTION 14 planning involves broad long-range goal-setting by top managers. Strategic Contingency Operational Tactical QUESTION 15 is the line of authority that moves from the top of a hierarchy to the lowest level Organization chart Hierarchy Chain of command Bureaucracy QUESTION 16 A book publisher has departments for trade books, textbooks, and technical books. The publisher is departmentalizing by C Process Product Customer group Geographic location

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2. How can IT be used in making strategies to deal with competitive forces in the marketplace? 10

3. What is my goal?

2. I try to be as logical as possible

1. To understand the prerequisites for personal communication mastery.