Transitional Expressions: Add a transitional expression to improve the flow of ideas (coherence).

1. We tailor our service efforts specifically to individual customer needs. We have seen the volume at our plants grow. Our profitability has increased. We expect even better results in the future.

2. No business can anticipate every customers needs. We keep our hotel management staff on duty 24 hours a day. Customers always have someone of authority available.

Using Pronouns: Rewrite the following sentences to show correct pronoun usage

1. Each of the sales representatives went their own way.

2. Los Angeles, as well as San Francisco, has their own advantages