Question: Travel Center ( Linear Programming and Queueing ) Case Janet Graves is the manager of the GJ Travel Center Phone Reservation Service. They handle telephone

Travel Center

(

Linear Programming and Queueing

)

Case

Janet Graves is the manager of the GJ Travel Center Phone Reservation Service. They handle telephone calls from people wishing to make travel arrangements. Janet has asked you to help develop a staffing plan and schedule to meet the anticipated call volumes for next year. The Travel Center is open from

8

am until

8

,

Monday through Friday. The average call volumes for the previous year for each

2 -

hour period of the week are shown in the following table:

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