Question: Trey is preparing a presentation on the redesign and reconfiguration of the IT system. This new system will be costly and a lot of work,

Trey is preparing a presentation on the redesign and reconfiguration of the IT system. This new system will be costly and a lot of work, but Trey and his team feel updating the system is critical to safeguarding records and other vital records. He knows his audience will not be hostile but will be skeptical. What should Trey prepare for these issues during the presentation?

Address resistance directly.

Don

t admit to any concerns or issues.

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