Question: True / false 3 2 . Attractive attributes are expected by customers when they book the service . 3 3 . Attractive service quality attributes

True/false 32. Attractive attributes are expected by customers when they book the service.33. Attractive service quality attributes are delighters.34. The category of a service quality attribute might change over time.35. I'a person travels from one place to another place in the same country, he/she is not traveler.36. We should fulfill one-dimensional attributes as much as possible.37. You should try to delight your customers with Must-be attributes,38. High service quality means that the service should excel in every attribute.

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