True / False Questions (chap 10)

(2 points each)

1. Common commitment and purpose and mutual accountability are among the elements

that make teams function.

True False

2. The Norming stage begins as team members begin vying for leadership and testing the

group processes.

True False

3. According to Linda Hill, managing a team means managing paradox.

True False

4. Research on conflict and team suggests that conflict is bad for a team and that it will

inevitably bring the team down and cause them to spiral out of control and off track.

True False

5. Reflective thinking, delay responding, and adapting are considered passive and destructive

responses to conflict.

True False

6. In a team, the multiple diverse perspectives can enhance both the understanding of

the problem and the quality of the solution.

True False

7. The difference of direct versus indirect communication, in managing multicultural teams, can

cause conflict because, at the extreme, the direct style may be considered offensive by

some, while the indirect style may be perceived as unproductive and passive-aggressive in

team interactions.

True False