Question: TRUE OR FALSE 1) Pao must turn down a request for a charitable contribution, and she's not sure how her reader will respond. Therefore, she

TRUE OR FALSE

1) Pao must turn down a request for a charitable contribution, and she's not sure how her reader will respond. Therefore, she should use the indirect strategy for her message

2)Merchandise returns are not given for purchases after 30 days effectively uses the passive voice to deliver the bad news.

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