true or false

1. Process flow charting can help an organization focus on the input-throughput-output horizontal flow through an organization

2. A decision diamond indicates a point in the process flow where a yes/no decision will be made about whether the process should continue or not

3. Actual process flow charts can be compared to ideal process flow charts to locate process inefficiencies

4. Process flow charting helps to combat entropy

5. Control charts allow operators and supervisors to distinguish between common cause and special cause variation