True or False

1. When presenting to a neutral audience, you should present both sides of the issue.

2. Surveys can generate primary data economically and efficiently from large groups of people.

3. One of the goals of delivering bad news is to regain the confidence of the receiver.

4. One effective strategy for crafting online sales messages is letting receivers know how they may opt out of receiving future messages.

5. Report graphics should include a caption or title.