Question: True or False! Performance specifications tell how a product should perform to satisty customer willingness to pay. Manufacturing specifications outline how the processes are supposed

True or False! Performance specifications tell how a product should perform to satisty customer willingness to pay. Manufacturing specifications outline how the processes are supposed to detail the measurements and standards to which a product is to be built so that it meets performance specifications. Perceptual maps compare customer perceptions of a company's products with competitor products. Typical dimensions include: (a) cost and reputation, (b) ease of use and features, (c) form design, (d) convenience and cost. Benchmarking refers to finding the best-in-class part, product or process, measuring one's performance against it, and making recommendations for improvement based on the results. Most of the benchmarking studies compare processes, rather than products, acrossindustries.

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer
Step: 1 Unlock blur-text-image
Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock
Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!