True or False practice

1.____: A Theory Y manager assumes people are willing to work, accept responsibility, are self directed and creative. 2.____: Top- down change occurs when the change initiatives come from all levels in the organization. 3.____:Market control influences behaviour through norms and expectations set by the organizational culture. 4.____: A PEST analysis is an analysis of the external environment of an organization. It stands for politics, ecological, social, and technological. 5.____:Selective perception is the tendency to define problems by listening to everyones opinions and comments. 6.____: Transformational change results in a minor change that doesn't really have an impact on workers in an organization.A 7.____: A performance gap is a discrepancy between a desired state and an actual state of affairs 8.____:A school is an example of an organizational structure 9.____: External recruitment seeks job applicants from outside the organization. 10.____: Performance Efficiency is an output measure of task or goal accomplishment. 11.____: Servant leadership brings to the situation a clear sense of the future and an understanding of how to get there. 12.____: An after-action review identifies lessons learned through a completed project, task force assignment, or special operation 13.____: When managers evaluate a decision they measure performance results and compare them against the goals. If the results are less than desired, it is time to reassess and return to earlier steps. 14.____: A code of ethics often includes working well with your manager and refers to happiness in the workplace. 15.____: complacency trap is taking the lead in the flow of events.