Question: true or false - Scenario: All queue agents are logged in and available. The Maximum Queue Wait Time is set to 1 8 0 0
true or false Scenario: All queue agents are logged in and available. The "Maximum Queue Wait Time" is set to seconds and the "Ring Time" to seconds. If a call enters the Queue and no agent answers within the "Ring Time", then the call will go to the "Destination if no Answer".
Step by Step Solution
There are 3 Steps involved in it
1 Expert Approved Answer
Step: 1 Unlock
Question Has Been Solved by an Expert!
Get step-by-step solutions from verified subject matter experts
Step: 2 Unlock
Step: 3 Unlock
