True or False

1. Using the forced - distribution method of rating results in a normal distribution of performance ratings, which many people see as inherently fair.
2. The performance- appraisal system used in organizations needs to be evaluated periodically.
3. During a performance appraisal, peers and colleagues of the individual being rated are the most frequently used sources of information.
4. Career- counseling programs address a wide variety of career- related issues in an organization.
5. The set of experiences and activities in which a person engages related to his or her job and livelihood over the course of a working life is called a career.
6. One-on-one interactions between an employee and his or her supervisor that typically occurs during the performance appraisal period is an example of a formal career-counseling program.
7. In the context of the rating errors that may occur during performance appraisal, central tendency forms part of horns error.

Multiples choice

8. A performance appraisal is:

• A broad concept that includes performance management.
• A measure of an employee's effectiveness at his or her job
• The study of individual traits that cannot be observed directly.
• The ultimate goal of performance management.

9. Gerald, a team manager, conducts performance appraisals for his team members. He is not satisfied with the communication skills of Alfred, one of the team members. Gerald considers Alfred to be poor in all other aspects as well and gives him a low rating. Which of the following rating errors does Gerald commit?

• Halo error
• Contrast error
• Horns error
• Distributional error

10. The rating error that occurs when people are compared against each other instead of against an objective standard is referred to as a ___.

• Halo error
• Horns error
• Contrast error
• Distributional error