True/False: 1- Metrics based goals need to be created in a way that they are adaptive (a.k.a can be changed or altered in unusual situations) to allow for unusual situations.

4- True/False: As stated in the communication PPT, when you you the technique of expressing Whats In It For Me (A.K.A., WIIFM) you are making an attempt to tell the receiver of your message why the communication is important from their perspective. The idea is that by having people understand why it is important to them, they are more likely to take the action you want them to take.

7-

True/False: Closeout procedures is defined as leading and performing the work defined in the project management plan and implementing approval changes to achieve the projects objectives.

5-

A communication plan is to be started when?

	1.	Mid-way through the project
	2.	You need to define what information you are sending to whom.
	3.	Right before project closeout
	4.	At the beginning of project

10-

Tom needed an estimate back in 2 days. To Toms dismay, Brenda, who was to create the estimate Tom needed, e-mailed Tom and told him the estimate would take 3 weeks to finish. Tom went to the company store, bought a large bar of gourmet chocolate, and gave it to Brenda.

Brenda, got the estimate done in 2 days for Tom. When she told Tom his estimate was ready, she also told him that she felt her work was hardly ever appreciated, and, wanted to return Toms show of gratitude. That, she said, is why she got the estimate done in the time frame Tom needed it done in.

Tom's gift to Brenda to get Brenda to do something for him was an example of ____________.

	A.	Refractory
	B.	Reciprocity
	C.	Authority
	D.	Scarcity

just the answer no explains needed