TRUE/FALSE. Write 'T' if the statement is true and 'F if the statement is false. 9) The best time to create a team charter for a team is after it has begun to show signs of storming or conflict within the group 9) 10) The most important predictor of a team's success is how carefully its members were selected. 10) 11) A cognitive conflict is one that arises from differences in personalities and relationships. 11) MULTIPLE CHOICE. Choose the one alternative that best completes the statement or answers the question. 12) All of the following assignments would require you to conduct research and share the results 12) EXCEPT A) determining which new products would most appeal to customers B) investigating why product sales are stagnant C) deciding which new business your company should acquire D) adding the results that you were just sent to your report E) comparing several insurance plans to see which your company should offer to its employees