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The CEO of Midwestern Farn

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Managers who must implement organizational change should keep in mind that staff are more likely to resist if

Multiple Choice

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they receive the same notice and information as management.

it benefits the organization.

the timing of the change is neutral

they are invited to help implement it$.$

it is unexpected and takes them by surprise.

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costs and tight resources that so often plague nonprofits.

Read the case and then answer the questions that follow.

Legal Sea Foods is known for its dedication to high standards. The company views the use of control systems across all of its functions$-$supply chain, finance, information technology, and human resources$-$as the key to success. The company opened an $$18$ million Quality Control Center $($QCC$)$ in Boston, a $35,000-$square$-$foot refrigerated space for testing and processing the $120$ tons of fish and seafood that travel weekly through its doors. Legal Sea Foods buys seafood daily; every catch is tested as part of Legal Sea Foods' own quality protocols. Once a catch is deemed fork$-$worthy, it is immediately packaged into vacuum$-$sealed portions. Product tested today at the QCC will ship the following day by truck or air to restaurants up and down the Eastern Seaboard. The quality story extends to hiring the right people and helping them grow. Believing the best dining experience comes when the servers connect with customers on an "emotional" level, Legal Sea Foods uses an assessment tool to gauge how well a candidate can create such moments with guests. A weeklong orientation for new hires begins with presentations on the company's history, culture, and values and continues with interactive training. Hourly workers have a "learning coach" who mentors them and helps them develop new skills. Computer classes, instruction on seafood, and other learning opportunities are available on an ongoing basis to ensure $*$ that the staff understand Legal Sea Foods standards and can carry them out.

$1$c$.$ Hourly workers at Legal Sea Foods have a$...$:

Hourly workers at Legal Sea Foods have a "learning coach" who mentors them and helps them develop new skills. This would likely be indicative of a $$ control system.

Multiple Choice

clan

tactical

bureaucratic

$$ market

Assignment $1$

Saved

costs and tight resources that so often plague nonprofits.

Read the case and then answer the questions that follow.

Legal Sea Foods is known for its dedication to high standards. The company views the use of control systems across all of its functions$-$supply chain, finance, information technology, and human resources$-$as the key to success. The company opened an $$18$ million Quality Control Center $($QCC$)$ in Boston, a $35,000-$square$-$foot refrigerated space for testing and processing the $120$ tons of fish and seafood that travel weekly through its doors. Legal Sea Foods buys seafood daily; every catch is tested as part of Legal Sea Foods' own quality protocols. Once a catch is deemed fork$-$worthy, it is immediately packaged into vacuum$-$sealed portions. Product tested today at the QCC will ship the following day by truck or air to restaurants up and down the Eastern Seaboard. The quality story extends to hiring the right people and helping them grow. Believing the best dining experience comes when the servers connect with customers on an "emotional" level, Legal Sea Foods uses an assessment tool to gauge how well a candidate can create such moments with guests. A weeklong orientation for new hires begins with presentations on the company's history, culture, and values and continues with interactive training. Hourly workers have a "learning coach" who mentors them and helps them develop new skills. Computer classes, instruction on seafood, and other learning opportunities are available on an ongoing basis to ensure $*$ that the staff understand Legal Sea Foods standards and can carry them out.

$1$c$.$ Hourly workers at Legal Sea Foods have a$...$:

Hourly workers at Legal Sea Foods have a "learning coach" who mentors them and helps them develop new skills. This would likely be indicative of a $$ control system.

Multiple Choice

clan

tactical

bureaucratic

$$ market