Question: Two key elements in successful customer interactions are to recognize how you tend to communicate and Multiple Choice using assertive language when dealing with customers.

Two key elements in successful customer interactions are to recognize how you tend to communicate and
Multiple Choice
using assertive language when dealing with customers.
understanding how the customer communicates.
understanding how the communication process works.
discouraging the customer from giving feedback.
 Two key elements in successful customer interactions are to recognize how

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