Question: Type or paste question here 2. Total Quality Management (TQM) is a management approach to long-term success through customer satisfaction. Quality management is a discipline

Type or paste question here 2. Total Quality Management (TQM) is a Type or paste question here

2. Total Quality Management (TQM) is a management approach to long-term success through customer satisfaction. Quality management is a discipline for ensuring that outputs, benefits, and the processes by which they are delivered, meet stakeholder requirements and are fit for purpose. a) Identify the disadvantages of TQM on employees related to the training duration, the negative effect of cost and the current system. (5 marks) (CLO5:PLO8:C2) b) Identify the main different between Quality Control and Quality Assurances in Quality Management. Give TWO (2) examples each of Quality Control activities and Quality Assurances activities. (5 marks) (CLO2:PLO8:C2)

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