Question: Type or paste question here A bank manager wanted to assess the customers' perception on the assisting e- banking system. In the research he used

Type or paste question here A bank manager wanted Type or paste question here

A bank manager wanted to assess the customers' perception on the assisting e- banking system. In the research he used the Technology Acceptance Model (TAM). The questionnaires were self-administered on-line and 200 cases were used in the analysis. One of the constructs in TAM is trust. There were six tems in this construct, as given below, each measured on a Likert scale of 1 to 5. Trust: The trust the customer places on the transactions TR1 Service providers have adequate controls to keep my personal data secure. TR2 Service providers have adequate controls to keep my financial data secure. TR3 It is safe to use a pin code when making reservation over the Internet. TR4 Legal protections support online banking TR5 Online banking would not reveal my personal information. TR6 All transactions are guaranteed by the bank The following are some of the output from factor analysis on the items in trust construct. Table 9 TR2 TR5 Correlation TR1 TR2 TR3 TR4 TRS TR6 TR1 1.000 .813 .517 -656 .999 .191 1.000 .539 -682 .811 .195 TR3 -517 .539 1.000 -683 .517 -213 TR4 -656 .682 -683 1.000 .657 .097 .811 .517 .657 1.000 .189 TR6 .151 .195 .213 .097 .189 1.000 Table 10 Required: Kaiser-Meyer-Olkin Measure of Sampling Adequacy. Bartlett's Test of Sphericity Approx. chi-square Di Sig. .785 2396.09T 15 .000 (a) Interpret the values presented in the Table 10. (Minimum 400 words). (4 marks) (b) Interpret the values presented in Table 11. (Minimum 200 words). (2 marks) Table 11 (c) Write a brief description based on the values presented in Table 12. (Minimum 400 words). (4 marks) UN- Factor Initial Eigenvalues Extraction Sums of Squared Loadings Total of Cumulative Total % of Cumulative Variance Variance 1 3.8281 63.802 63.802 3.561 59.343 59.343 .960 16.000 79.801 .701 11.678 51.479 4 56.205 5 .226 77.975 .001 .025 100.000 Extraction Method: Principal Axis Factoring. (d) Interpret the values in Table 12, what can be said about the items in the questionnaire? (Minimum 200 words). (2 marks) 3.772 (e) Overall how good is the instrument in measuring attitude? Is it necessary to make any amendments? (Minimum 300 words). (3 marks) Table 12 (Total: 15 marks) TR1 TR2 TRS TR4 TR5 TRE Factor 1 .941 .867 .656 .768 .940 .207

Step by Step Solution

There are 3 Steps involved in it

1 Expert Approved Answer

Step: 1 Unlock blur-text-image

Question Has Been Solved by an Expert!

Get step-by-step solutions from verified subject matter experts

Step: 2 Unlock

Step: 3 Unlock

Students Have Also Explored These Related General Management Questions!

QUESTION 5 A bank manager wanted to assess the customers' perception on the assisting e- banking system. In the research he used the Technology Acceptance Model (TAM). The questionnaires were...

QUESTION 5 A bank manager wanted to assess the customers' perception on the assisting e- banking system. In the research he used the Technology Acceptance Model (TAM). The questionnaires a Likert...

From the below mentioned research paragraph, extract the following information: I.Identify the research gap. II.Identify the research objective of the study. III.On the basis of the research...

From the below mentioned research paragraph, extract the following information: I. Identify the research gap. II. Identify the research objective of the study. III. On the basis of the research...

From the below mentioned research paragraph, extract the following information: Identify the research gap. Identify the research objective of the study. On the basis of the research objective suggest...

From the below mentioned research paragraph, extract the following information: I. Identify the research gap. II. Identify the research objective of the study. III. On the basis of the research...

Student Name Enrolled ID. No MS 7004 Independent Study MS 7002 Thesis 1. Title: 2. Type of Research: 3. Background of the Research: 4. Research Objectives: 5. Research Questions: 6. Variables:...

Type or paste question here Introduction In todays competitive business world, it is understood that organizations can only compete with their rivals by innovating. Organizations can only innovate by...

Survey the literature from the past six months to find one application each of DSS, BI, and analytics. Summarize the applications on one page and submit it with the exact sources.

Identify the amine in each case. a. 4-Methyl-2-pentene is obtained from the Hofmann degradation of a primary amine. b. 2-Methyl-1-3-butadiene is obtained from two successive Hofmann degradations of a...

The circumference of the head should be measured during regular checkups until a child reaches which of the following ages? Multiple Choice 1 year 2 years 3 years 4 years 5 years

atch the compensation objectives with their meanings. Efficiency Efficiency drop zone empty. Fairness Fairness drop zone empty. Compliance Compliance drop zone empty. Improving performance and...