Question: U Question 22 2 pts It is important for upper management to lead by example throughout the process of implementing a TQM culture. True False

U Question 22 2 pts It is important for upper

U Question 22 2 pts It is important for upper management to lead by example throughout the process of implementing a TQM culture. True False Question 23 2 pts Which Quality Guru has their concepts included in the European Union ISO-9001 Quality Standard? Deming Juran Imai Ishikawa Question 24 2 pts Successful implementation of a TQM culture requires all employees to take part in continuous improvement. True O False

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