UGC (User-Generated Content) 1. Why is UGC important in the context of consumer-to-consumer (C2C) interaction towards brand
Question:
UGC (User-Generated Content)
1. Why is UGC important in the context of consumer-to-consumer (C2C) interaction towards brand strengthening?
Imagine you have a brand or business, how do you respond to the possibility of bad/negative comments, reviews, ratings (deliberately or unintentionally) from consumers which will certainly affect your brand?
Include references.
2. Is there a positive impact that can be taken from UGC?
Interpretation and disagreement about Customer Relationship Management (CRM)
3. Explain all versions of interpretation and cross-opinions about Customer Relationship Management (CRM) that give rise to misconceptions!
Include references.
4. How does CRM affect the company's Digital Marketing? Explain with Example!
Include references.
Microeconomics An Intuitive Approach with Calculus
ISBN: 978-0538453257
1st edition
Authors: Thomas Nechyba