under one page 200-300 word

Write a 4-paragraph email based on the following scenario. Background: you are the customer service representative for a Talabat. A customer has emailed you to complain that he ordered a pizza from a restaurant and specified a certain delivery time. However, the pizza arrived half an hour late and was cold. He is asking you for compensation. Mission: Write an email to the customer in which you grant his/her claim. Explain that you are doing that despite the fact that your company is not directly responsible for the delay. Assure them that they can trust your company and services for their future orders. But also prepare them for the changes that will take place in the delivery industry as a result of the government's decision to ban delivery motorcycles from using highways and main roads between towns and residential areas