Question: Underlying causes - It should describe the issue, problem, or mandate; not how it will be addressed Use of tools can be used (as appropriate)

Underlying causes - It should describe the issue, problem, or mandate; not how it will be addressed Use of tools can be used (as appropriate) to help identify the underlying causes Examples include: Fishbone diagram - Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis - Force Field analysis

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