Understanding the Chapter: What Do I Know? 1. What is the difference between being efficient and being effective? 2. What is the formal, three-part definition of management? 3. How would 1 define the four functions of management? 4. What are the differences among the four levels of managers in the organizational pyramid? 5. Porter and Nohria's recent study came up with three important findings about a manager's routine. What are they, and how do they compare to what Mintzberg's earlier study found? 6. Mintzberg also found that managers play three important roles. What are they, and what examples can I think of? 7. What are the three skills that exceptional managers need to cultivate, and which one do I probably have to work on most? 8. What are the seven challenges of being a manager, and which one is the one I will probably most have to worry about during rey lifetime? 9. What does it mean to be career ready, and what are the attributes that define it? 10. How can 1 build my level of career readiness