UNIT $2-$ MILESTONE $2$

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U Mark this question

You work for a hospital's IT department and have been asked to put together an automatic wait time phone communication that minimizes cognitive dissonance for customers calling the hospital. The normal wait time is five minutes, but during the busiest periods it can be up to ten minutes.

What should you state in the automatic communication?

Here are all the Milestone.

UNIT $2$ TUTORIAI

$2\mathrm{.}1$ Ethics in Busin

$"$We are experiencing higher than normal call volumes, and the

$2\mathrm{.}1\mathrm{.}1$ Honesty wait may be five to ten minutes."