Question: Upon completing chapter 3 readings, discuss and explain the concept of customer engagement and how technology has impacted the manner in which salespeople interact with

Upon completing chapter 3 readings, discuss and explain the concept of customer engagement and how technology has impacted the manner in which salespeople interact with customers. Furthermore, as outlined in chapter 3 readings, when customers are engaging in personal buying experiences to increase relationship, it is concluded that all purchases are not the same. Owing to this fact, list the three (3) purchase types, and discuss how each purchase type may impact the buying team and the decision-making process. Please make sure to apply the appropriate professional selling concepts learned in chapter 3 in explaining this topic question.

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