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Please help just one question below: Thanks. Manager's Hot Seat: Clearing Motivation for Takeoff In order to influence employee behavior in the workplace, organizations often set goals to incentivize certain actions. The intention of these goals is to motivate employees to behave in a way that promotes the organization's strategy. However, goals sometimes fail to motivate-and can even demotivate-individuals in the workplace if they are not properly set. It is important for managers to not only develop well-thought-out goals but also to properly execute the plan in order to successfully motivate their workforce. SkyBlue, a popular airline, is introducing a new incentive plan that rewards employees for hitting certain marks on mishandled baggage and on-time departures. An airline supervisor is introducing this incentive plan to his team and is being met with resistance and skepticism. How does the manager in the video handle the rollout of the incentive plan? How would you? "Look, Brandon, if I worked for a small regional airport or a competitor who had an eight person ramp crew instead of our five person crew. I would love this but as it stands, it just doesn't seem fair or even well thought out. " "Now? We work harder, like I'd say a whole lot harder than smaller airports. We just get more bags. And yet we're held to the same minuscule margin of error for 250 bucks. That's not even 1% of my annual salary will be twice that S500 If we achieve both goals, which I really think we can and even if we don't there's still the second part of the deal on time point departures. How is that going to work? Even the best airlines in the world don't get better than 80% On time departures. Exactly. " Please help one question below: Thanks. The team raises concerns about the volume of bags they have compared to smaller regional airports. Specifically, Sophia mentions that they have to work just as hard, if not harder, than crews at smaller airports, but they are held to the same margin of error. Sophia is feeling , which can possibly be resolved by Multiple Choice positive inequity; decreasing the number of bags allowed to be mishandled positive inequity; setting the mishandled bag metric as a percentage of bags handled, not a set number negative inequity; decreasing the number of bags allowed to be mishandled equity; increasing the number of bags allowed to be mishandled negative inequity; setting the mishandled bag metric as a percentage of bags handled, not a set number