us $416$

Anderson, D$.$ L $(2012).$ Cases and exercises in organization development & change. Los Angele

Case $13$

Where Do We Begin?

Selecting an Intervention at the Springfield County Office of Economic Development

DONALD L$.$ ANDERSON

Learning Objectives

To help you evaluate the issues involved in selecting an intervention.

To help you prioritize issues and interventions when multiple areas of change

he Springfield County Office of Economic Development $($OED$)$ is respons tracting businesses to Springfield County and establishing a friendly climate ad existing business owners. The OED advocates for out$-$of$-$state businesses to $e$ atellite offices in the county and thereby grow local employment opportuniti anagement team consists of $12$ managers who supervise regional departments in cated throughout the county. The regional department staff works with potenti usinesses to help them with land$-$use planning, site selection, local tax incenti hore. The management team reports to Maria, the division director.

Christina and Gilbert, organization development $($OD$)$ consultants from the uman resources division, have been asked by Maria to work on a team deve tervention. In their initial meeting, Maria gave an overview of the organizat escribed the presenting problem to Christina and Gilbert. She had some concen eerformance of her management team, and she wanted their help in develo D intervention to address her concerns. Specifically, she noticed that: