Use information resources. A user wants to make sure her version of Windows is updated with all the recent problem fixes. When she clicks on Check for Updates in the Windows Control Panel, Windows displays a message, "Windows Update Cannot Check For Updates, Because The Service Is Not Running."

Write a brief problem report that addresses the following points:

1. Describe the approach you would take to solve this problem.

2. What information resources will you need to address this this problem?

3. Based on your research, what solution would you recommend to the user?

4. Will the solution you recommended in Step 3 fix the root cause of the problem? Explain why or why not.