Use the drop down menu to choose the term that best completes the passage.

a. Amazon top management introduces Amazon Prime as a strategic goal for increasing revenue per customer. This example representsSelect one: Organizing, Controlling, Leading and Motivating or Planning.

b. Amazon creates a department that will be responsible for managing accounts of Amazon Prime customers. This example representsSelect one: Organizing, Controlling, Leading and Motivating or Planning.

c. A manager in the department responsible for Amazon Prime provides raises to some of her top performers.This example representsSelect one: Organizing, Controlling, Leading and Motivating or Planning.

d. Marketing manager for Amazon Prime reviews new sign-ups for last quarter to measure whether the goal for customer growth was achieved.This example representsSelect one: Organizing, Controlling, Leading and Motivating or Planning.

e. Starbucks' top management makes plans for aggressive expansion into China.This example representsSelect one: Organizing, Controlling, Leading and Motivating or Planning.

f. Starbucks adds a regional division dedicated to operations in Asia.This example representsSelect one: Organizing, Controlling, Leading and Motivating or Planning.

g. The operations director for Starbucks' Asia division holds a meeting with her planning team to help them solve some supply-chain issues.This example representsSelect one: Organizing, Controlling, Leading and Motivating or Planning.

h. Top management for Starbucks', Asia division reviews the number of new store openings to measure whether the goal for growth was achieved. This example representsSelect one: Organizing, Controlling, Leading and Motivating or Planning.