Question: Use the e - text section Delivering Bad News as a starting point. Then research 2 outside sources or techniques to deliver bad news. Describe

Use the e

-

text section "Delivering Bad News" as a starting point. Then research

2

outside sources or techniques to deliver bad news. Describe the best two suggestions you found and provide an IT Project scenario in which you could use each technique to deliver bad news on an IT project.

Support your answers with material from the academic literature.

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