Question: Use the following results data table to answer question 1 5 . The scale ranges from 1 - 7 , with 7 representing the highest
Use the following results data table to answer question The scale ranges from with representing the highest quality of service.
tablePerception Expectation,Averages,AveragesTangiblesReliabilityResponsivenessAssuranceEmpathy
Assuming this data table describes service at a local nail salon, what would you infer? The salon is:
a clean and attractive, but the workers are not skilled.
b not clean and attractive, and the workers are unskilled and slow at service.
C clean and attractive, but the workers themselves are illkempt.
d not clean and attractive, but the workers are kind and perform good service.
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