Question: User satisfaction is inversely proportional to user expectation. This statement reflects the difficulty of making the customers of a service happy. Choose the best answer

"User satisfaction is inversely proportional to user expectation." This statement reflects the difficulty of making the customers of a service happy. Choose the best answer pair from the list that fills in the blanks in the following sentence to explain one aspect of what this statement means.
When a user expects (i)q,, he/she is more likely to be (ii) the service delivered.
(i) a lot from a service, (ii) disappointed with
(i) miracles, (ii) ecstatic about the quality
(i) little from a service, (ii) sad about buying
(i) nothing, (ii) angry with
 "User satisfaction is inversely proportional to user expectation." This statement reflects

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