Question: users to access the central computer simultaneously. Agents who attempt to use the system when it is full are denied access; no waiting is allowed.

users to access the central computer simultaneously. Agents who attempt to

users to access the central computer simultaneously. Agents who attempt to use the system when it is full are denied access; no waiting is allowed. rate per line is 18 calls per hour. (a) What is the probability that 0,1,2, and 3 access lines will be in use? (Round your answers to four decimal places.) P(0)= P(1)= P(2)= P(3)= (b) What is the probability that an agent will be denied access to the system? (Round your answers to four decimal places.) Pk= (c) What is the average number of access lines in use? (Round your answers to two decimal places.) users to access the central computer simultaneously. Agents who attempt to use the system when it is full are denied access; no waiting is allowed. rate per line is 18 calls per hour. (a) What is the probability that 0,1,2, and 3 access lines will be in use? (Round your answers to four decimal places.) P(0)= P(1)= P(2)= P(3)= (b) What is the probability that an agent will be denied access to the system? (Round your answers to four decimal places.) Pk= (c) What is the average number of access lines in use? (Round your answers to two decimal places.)

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