usiness process reengineering Multiple Choice is the major tool that ambidextrous organizations deploy to drive continuous improvement efforts. is not a useful tool for streamlining a company's work effort and moving it closer to operational excellence. involves radically redesigning and streamlining the workflow (typically enabled by cutting-edge use of online technology and information systems), with the goal of achieving quantum gains in performance of the activity. is typically cheaper and easier than using Six Sigma techniques to achieve the same cost savings. is a company's best justification for eliminating all nonmonetary rewards and incentives for its employees