Business process reengineering

Multiple Choice

• involves radically redesigning and streamlining the workflow (typically enabled by cutting-edge use of online technology and information systems), with the goal of achieving quantum gains in performance of the activity.

• is not a useful tool for streamlining a company's work effort and moving it closer to operational excellence.

• is the major tool that ambidextrous organizations deploy to drive continuous improvement efforts.

• is typically cheaper and easier than using Six Sigma techniques to achieve the same cost savings.

• is a company's best justification for eliminating all nonmonetary rewards and incentives for its employees.