Using all of the material from this course, apply your knowledge to the case described below. Identify at least

three problems that need to be addressed by you, the HR Manager. For each problem, develop a plan to

resolve the problem, while identifying the potential issues that may arise as those problems are addressed.

Finally, discuss what steps you will take to prevent these problems from arising again in the future.

Assignment Instructions

You are the human resources manager for the local police department reporting directly to the Chief of Police.

Members of the police force belong to a union although the support staff does not.

The police department is organized into four divisions $($street patrol, traffic, investigations, special forces$),$

with a captain heading each division and reporting directly to the Chief of Police. Each department has $2-3$

staff and at least $10$ police. Police start in the street or traffic divisions and are promoted to the investigations

or special forces divisions. In past years, there have been $5-7$ openings per year due to retirements. Recruits

have been primarily people born and raised in the community.

The community is a college town of roughly $30,000$ people during the summer and $45,000$ to $50,000$ during

the school sessions. The college students are extremely diverse with no ethnicity comprising a clear majority.

The community itself is less diverse but has significant minority representation. Many in the community are

either retired military or active or retired faculty members.

You have been receiving an increasing number of complaints from college students that they are being

purposely targeted and harassed by the police, particularly the street and traffic patrols. To address these

complaints, you worked with the Chief to assign one police person from each division to a community$-$

policing project under your supervision. The officers you were assigned were less experienced or older and

waiting to retire. Although the officers in the project continue to report positive interactions with the

community, the complaints continue.

Although you have been giving complaints that name a specific officer to the appropriate division captain and

Chief of Police, you do not receive any information back and, therefore, cannot determine what is

communicated to the specific officers. Meanwhile, the union representative sent you a letter complaining that

you are harassing the officers and causing undue stress, which increases the risk of harm and health

problems.

The division captains also complained to you that their officers see the community$-$policing staff as receiving

special privileges and not having to work as hard as the rest of the officers. Many see this as a reward for

poor performance.

Based on the information you learned in this course analyze this case by thoroughly answering the following

questions $($remember that you are the human resource manager$).$ You may need to make assumptions to

fully answer the questions. If so$,$ clearly indicate the assumptions you made and why. You will not need to

use any outside resources.

Identify at least $3$ problems $($there are more$)$ that you should address.

For each problem identified, develop a plan that you will follow to address and resolve the problem.

Identify any issues or unintended consequences that may arise as the problems are addressed and

include a way to mitigate $($i$.$e$.$ prevent$)$ the issues.

Once the problems are addressed, what steps will you take to prevent problems in the future?

REQUIRED: Use all the lessons learned from the modules thus far to create a holistic case study response.

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