Question: Using an example or two, show how do you, as a consumer, evaluate products, both goods and services? How do marketers measure product quality and

  1. Using an example or two, show how do you, as a consumer, evaluate products, both goods and services?
  2. How do marketers measure product quality and customer satisfaction? Take a product, like a car or smart phone, and illustrate how the company that sells those goods or provides service to its goods, measures product quality, and briefly examine your satisfaction as a customer of one of those sellers. You may refer to another product if you prefer.
  3. How do marketers help customers develop customer loyalty? Assume the role of a manager, and outline your approach to pursuing customer loyalty for the products you sell.
  4. New businesses are frequently launched as a means to smooth over dissatisfaction with a current glitch in the industry. Pick some business and solve its customer dissatisfaction problem(s). For example, if you find a medical service (more in demand these days of COVID_19) annoying, or youre not happy with the service, what changes could you make to enter that business and enhance customer satisfaction (and be profitable)?

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