Question: Using at least 200 words, complete the following task. Like most consumers, you have probably occasionally been unhappy with the service or products you have
Using at least 200 words, complete the following task.
Like most consumers, you have probably occasionally been unhappy with the service or products you have used.
YOUR TASK Select a product or service that has disappointed you. Write a direct claim letter (business letter) requesting a refund, replacement, explanation, or whatever seems reasonable. Generally, such letters are addressed to customer service departments. For claims about food products, be sure to include bar code identification from the package, if possible. Remember that smart companies want to know what the customers think, especially if a product could be improved. Give your ideas for improvement.
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