Question: using Customer Service First (CSF) couriers limited e-commerce logistics industry 1) Identify their current strategy value proposition 2) Identify the key trends of the e-commerce

using Customer Service First (CSF) couriers limited e-commerce logistics industry

1) Identify their current strategy value proposition

2) Identify the key trends of the e-commerce industry

3) Based on your analysis make a recommendation on whether or not the strategy value proposition should change

4) If any changes justify why or if no changes justify why also

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