Using even simple models (like flowcharts) allow managers to do all of the following, EXCEPT: Discover duplicated/conflicting effort Decrease the occurrence of process error Check for gaps in processes Accurately predict future events Question 8 ( 2 points) Saved A good method for ensuring group support of a decision; however it can be difficult and time consuming. Arbitrage Consensus Majority Rule Delphi Technique All of the following are usually required for a good decision making process to take place, EXCEPT: Clearly defined criteria for the outcome Ensure key people participate Full exploration of options Fast turnaround time Question 4 ( 2 points) Saved The rational decision making model has all of these steps, EXCEPT: Selecting the best alternative solution Implementing the solution and assuming success Developing alternative solutions Defining the problem Decisions that do not have major consequences or even require a lot of thought. Nonprogrammed Instinctual Programmed Operational Question 2 (2 points) Saved decisions are decisions that employees make each day to run the organization. Operational Tactical Strategic Situational