Question: Using some of Demings 14 key points, explain how each of the above practices is harmful to the growth of the business. Include in your

Using some of Deming’s 14 key points, explain how each of the above practices is harmful to the growth of the business. Include in your answer some recommendations to the company.



Deming's 14 Points for Total Quality Management

Deming's 14 Points for Total Quality Management


CREATE PURPOSE FOR IMPROVEMENT DRIVE OUT FEAR 01 08 ADOPT THE NEW PHILOSOPHY BREAK DOWN SILOS 02 09 CEASE DEPENDENCE ON INSPECTION TO ACHIEVE QUALITY NO SLOGANS 03 10 WORK WITH ONE SUPPLIER TO REDUCE COST NO QUOTAS OR NUMERICAL GOALS 04 11 REMOVE ANNUAL RATINGS MERIT SYSTEM INSTITUTE EDUCATION AND CONTINUOUS IMPROVEMENT 05 12 06 ON-THE-JOB TRAINING 13 SELF-IMPROVEMENT PROGRAMS INVOLVE ALL WORKERS IN THE TRANSFORMATION LEADERSHIP 07 14

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