Using the $4$Cs $($communication collaboration, coordination and control$)$ construct a new organisational structure for ABC company

Existing Organizational Structure

ABC company is structured as a mechanistic organization with functional

departmentalization to control and coordinate through the vertical hierarchy in

efficient manner. It has twelve departments with around $80$ shop & office staff $($SOS$)$

employees, around $900$ wedge board staff $($WBS$),$ and wedge board workers $($WBW$)$

employees. However, this study is going to focus on organization structure and design

related issues in ways of $4$Cs among technical department, R&D department, and

compounding section $($part of production department$).$

Technical department of ABC company is playing very important role in each and

every activity of the organization. The department has twelve SOS employees and $36$

WBS employees who are divided into three major areas; those are bill of material

$($BOM$)$ section, sampling section, and process control section. Here, BOM section$$s

main tasks are to updating actual material consumption to enterprise resource

planning $($ERP$)$ system and create the BOM based on production plan. Sampling

section has direct relationship with customer in order to fulfil customer requirements

on their products. Based on the customer request, they are doing slight changes on the

products like colour changes or value added activities; and send samples to customer

to get approval. Through these activities, they initiate new business to organization.

Finally, the process control section is controlling all the process activities from raw$-$

materials to finish$-$goods by various testing activities in each and every stages of the

process. In addition, they are responsible for process design and optimization, control

of rejects and reworks, identify the process issues and troubleshooting, new product

launch and plant commissioning. Most of the operational decisions are made by

production department based on process control section$$s information and their

activities