Question: Using the article on Ford's quality problem https://www.wsj.com/articles/at-ford-quality-is-now-problem-1-11659758404 and the context and vocabulary of quality from Chapter 10 of the textbook. please answer TWO of

Using the article on Ford's quality problem https://www.wsj.com/articles/at-ford-quality-is-now-problem-1-11659758404

and the context and vocabulary of quality from Chapter 10 of the textbook. please answer TWO of these questions:

  • explain what you think 'quality' means in the context of Ford based on your understanding of the textbook's explanation of quality.
  • Where does Ford currently stand in terms of its comparable quality vs. other auto manufacturers?
  • Briefly describe at least three strategies that Ford has deployed in an effort to improve its quality.

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