Using the Case Study as inspiration, create a rejection email template that will provide feedback for candidates who have not been successful in an interview process. A rejection letter should include:

• A thank you for attending the interview process
• An explanation of how well they have done to be shortlisted for your company or organization Reasons why they have not been successful
• An explanation that you will keep their resume on file (If applicable)
• A polite closure, wishing them luck for the future.

Case Study:

You currently work in the HR department of a Telesales company that works with potential and existing customers convincing them to purchase company products and services over the telephone. The staff that you employ are required to meet or exceed sales and call volume quotas and address customer complaints. When interviewing telesales staff, the most suitable candidate will demonstrate a positive and confident personality, strong communication skills, and a drive for customer engagement.