Question: Using the customer - at - risk approach, if your key concern is the problem that might cost you the maximum customers, which pIoblem would

Using the customer-at-risk approach, if your key concern is the problem that might cost you the maximum customers, which pIoblem would you be best advised to correct first?
Missed delivery dates
Overcharged customer
Failed quality inspection
Did not repair products the first time
 Using the customer-at-risk approach, if your key concern is the problem

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